Privacy policy
Alaagi Inc. ("Alaagi", "we", "us") runs alaagi.com. This policy explains what personal information we collect through the website, why we collect it, and the choices you have. We handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
What we collect
- Contact form: your name, email address, company (optional), the type of inquiry, the sample you are interested in, and your message.
- Emails you send us: whatever you choose to include.
- Basic technical information: our website host records standard information such as pages viewed, browser type and approximate region, so the site runs well and we can count visits in total. We do not use it to identify you.
How we use it
- To reply to your message and follow up on sample, waitlist, partnership or careers requests you made.
- To understand how the site is used so we can improve it.
- To meet legal and record-keeping duties.
We do not sell or rent your personal information, and we do not use it for advertising.
Who helps us
We use a small number of trusted service providers who process information on our behalf, and some of them may store it outside Canada, for example in the United States:
- Framer, which hosts this website.
- FormSubmit, which delivers contact form messages to our inbox.
- Microsoft 365, which we use for email.
- YouTube, only if you choose to play an embedded video.
- Google Translate, only if you choose a language other than English with the language button.
How long we keep it
We keep inquiries only as long as we need them to respond, follow up and keep normal business records, and then delete them.
Your choices and rights
You can ask to see the personal information we hold about you, ask us to correct or delete it, or withdraw your consent at any time by emailing info@alaagi.com. If you are not happy with our answer, you can contact the Office of the Privacy Commissioner of Canada.
Security
We use reasonable safeguards to protect personal information. No website or email service is completely secure, so please do not send us sensitive information through the contact form.
Children
This website is meant for businesses and adults. We do not knowingly collect personal information from children.
Changes
We may update this policy from time to time. The date at the top shows the latest version.
Contact us
Alaagi Inc., 5907 Gorsebrook Avenue, Halifax, Nova Scotia B3H 1G3, Canada. Email info@alaagi.com.
